On July 30, 2025, an 8.8 magnitude earthquake off the coast of Russia prompted a tsunami warning for Hawaii and the U.S. West Coast. Cruisers aboard the Pride of America, docked at Hilo, were impacted. The ship advanced its departure schedule by two hours—from 6:00 PM to 4:00 PM local time—following advice from local authorities.
Some passengers were off-site on shore excursions when the notice came. Those unable to return in time were directed to seek shelter in safe locations, such as Waiakea High School gym, where basic amenities like refreshments were provided.
What Norwegian Cruise Line Is Doing
All guests were promptly notified via SMS about the departure changes and urged to follow instructions from local safety officials.
Crew and shore staff helped transport affected excursion groups to safe zones.
The ship remained at sea while the port underwent safety assessments. Once authorities gave the green light, Pride of America returned to dock.
Why It’s Important
This event underscores a few key truths for anyone traveling on cruise ships or taking similar journeys:
1. Communication Matters — Timely alerts like SMS notifications and real-time updates are crucial.
2. Preparedness Pays Off — Passengers who understood the risks, carried essentials (phones, chargers, medicines) were better positioned to respond.
3. Local Authorities Play a Key Role — Norwegian Cruise Line relied on local emergency protocols to guide its decisions.
Words to Guests Affected
If you were part of the Hilo stop or had plans impacted: know that the company has expressed its commitment to making things right. While safety came first, Norwegian Cruise Line has indicated its intent to support those inconvenienced. For example, ensuring safe places, providing shelter and refreshment, and handling re-boarding once the port was safe.
Cruises offer adventure, relaxation, and exploration—but when Mother Nature intervenes, vigilance and cooperation become just as important as the itinerary. Norwegian Cruise Line’s response in this case shows they are ready to act quickly, prioritize safety, and keep guests informed. If you’re cruising soon, especially to regions with natural hazard risk, here are a few tips:
Download the cruise line’s app or ensure phone notifications are enabled
Keep track of local alerts (earthquakes, tsunamis, storms) when on shore excursions
Always carry essential items with you when exploring: phone, charger, medications, water
Know where local authorities designate as safe shelters
Staying calm, informed, and prepared makes a real difference. In situations like the one in Hawaii, those qualities can help everyone on board remain safe—and keep the voyage memorable for the right reasons.
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